Quality Standards for Services Supporting Male Victims/Survivors – Independent Accreditation Monintoring and Support Programme

INTRODUCTION:

Thank you for implementing the Quality Standards for Services Supporting Male Victims/Survivors of Sexual Violence and taking part in the Independent Accreditation, Monitoring & Support Programme.

This document provides more information about the accreditation process as well as self-assessment which needs to be completed and returned as the first stage of the process.

BACKGROUND

Following a successful bid to the Lloyds Bank Foundation England & Wales ‘Transform’ fund, Male Survivors Partnership (MSP) commissioned LimeCulture Community Interest Company to develop the Quality Standards for Services Supporting Male Victims/Survivors of Sexual Violence.

The quality standards were developed through consultation with commissioners, providers and most importantly male victims/survivors of sexual violence.

The purpose of these quality standards is to improve the consistency of service provision for male victims/ survivors. The overall aim of the quality standards is to create a framework and benchmark that can be used to develop and improve the quality of service provision to male victims/survivors, in particular recognising the specific needs of male victims/survivor.

INDEPENDENT ACCREDITATION, MONITORING & SUPPORT PROGRAMME

The Independent Accreditation, Monitoring and Support Programme awards services achieving the quality standards a ‘kitemark’ to demonstrate they meet the rigorous evidential requirements of the standards.

During the course of the accreditation process, services will be required to complete a self-assessment, attend pre-accreditation workshop, submit documentary evidence and facilitate a site visit.

This in-depth process will ensure the services achieving the ‘kitemark’ are recognised for their commitment to supporting male victims/survivors and the high level of care and support offered.

INDEPENDENT ACCREDITATION, MONITORING & SUPPORT PROCESS

1. Self -Assessment Services submit their self-assessment, to include:
• Score against the Quality Standards – fully, partially or not met
• Accreditation applied for, e.g single service, multiple service
• Overview of support delivered e.g helpline, counselling, ISVA
If a service is unable to meet the self-assessment threshold, further actions/progress may be required before continuing with the accreditation process.
2. Accreditation Workshop The workshop will set out the accreditation process and outline the resources provided to support evidence submission. It is essential that leaders and managers attend to support awareness and commitment to the accreditation process. This workshop provides a great opportunity to clarify expectations and ask questions about the process and timescales.
3. Evidence Review Following the workshop, services will be invited to submit documentary evidence which will be reviewed by the Independent Accreditation team. They will issue a summary report and action plan detailing additional evidence/actions required. Teleconferences may be arranged to discuss the action plan and/or identify timescales for further submissions and stages.
4. Site Visit Site visits will be scheduled after the documentary evidence has been assessed and meets the Quality Standards. The site visit will allow the independent accreditation team to gather additional verbal and observational evidence and conduct interviews with staff, leaders and former clients, where possible.
5. Final Report Following the site visit, the accreditation team will issue the service with a final report of findings. Where necessary, this will be accompanied by an action plan outlining what actions, if any, are required in order to meet the accreditation.
6. Accreditation The accreditation ‘kitemark’ will be awarded when all evidence has been reviewed and assessed by the independent accreditation team as meeting the Quality Standards for accreditation. The kitemark will be awarded to the provider of the service(s) being assessed.
7. Monitoring & Evaluation Services who have achieved accreditation will be required to submit monitoring evidence at Year 2 & 3 to retain the accreditation. Due to iterative improvements in the Quality Standards, providers will have to seek re-accreditation after three years.

 

COMPLETING YOUR SELF ASSESSMENT

This self-assessment tool has been developed for leaders and managers of services supporting male victims/survivors to help them establish their current level of readiness for accreditation

There is a section to make comments or notes that you think would be useful for the assessor to take into consideration, particularly if you have answered ‘Not Met’ to any of the standards

When completing the self-assessment, review each standard and indicate whether your service/ organisations has Fully Met, Partially Met or Not Met the standard.

This document should be viewed in context alongside the Implementation Guidance for Commissioners and Service Providers which provides an overview of the standards and their rationale.

Documents

  • Implementation Guidance for Commissioners and Service Providers
  • Self Assessment (Editable pdf)
  • Self Assessment Webform ()