‘Survivors UK feel really passionate about working with male survivors. Having the Quality Standards supporting our organisation gives us the focus to continue to meet our clients’ needs.’

‘We wanted to ensure that we reached all survivors, in particular the males who made up 9% of our caseload, so we embarked on the process to achieve the Male Quality Standards to ensure males were aware that our services were quality assured and open to them. LimeCulture were very supportive. Whilst the process involved was intense at times it provided an opportunity to review our services and address any barriers for males. Having the Quality Mark has resulted in the proportion of males accessing our service increasing from 9% at commencement of the process to 14% today.’

‘In achieving the Quality Standards our service saw a thorough and wholesale improvement in the management and delivery of our service. We have received legitimacy from mainstream bodies and a surge in referrals since achieving the Quality Mark.’

‘Pursuing independently accredited best practice quality standards is a strategic priority for Safeline. We are an inclusive organisation and want to ensure any survivor accessing our services gets the support they want and need. The Male Quality Standards (MQS) are critical to delivering that goal.

‘Comparing our service against best practice standards immediately identified numerous opportunities to improve our support for male survivors. External verification that our support for male survivors meets the MQS has led to an increase in males accessing our services: they are confident that the support they will receive is high quality.

‘Having external experts assess your services as meeting best practice standards has created a real sense of professional pride within the charity and has helped us retain and recruit staff. Meeting the standards has also helped us secure additional funds to support more male survivors.’