Quality Standards for ISVA Services

The Quality Standards for ISVA Services set out the standards for ISVA services across four domains: Leadership and Governance, Access and Engagement, Service Delivery, and Outcomes and Evaluation. They set out expectations of the ISVA service’s leadership and staff, and articulate what the client should experience as a result.

Every victim and survivor of sexual violence should be able to access a high-quality, well managed ISVA service, wherever they are in the country, regardless of their age, gender, ethnicity, sexuality or beliefs; and whether or not they have chosen to engage with the criminal justice process. LimeCulture believes the Quality Standards for ISVA Services take us significantly closer to making this a reality.

The Quality Standards for ISVA Services were initially launched by LimeCulture  in October 2018.

Three years after the initial publication of the Quality Standards for ISVA Services in 2018, LimeCulture has worked with ISVA providers and commissioners to enhance the Quality Standards to explicitly capture the key elements of delivering high-quality support for children and young people, recognising the way in which ISVA services for children and young people have developed and matured in recent years.

The ISVA Quality Standards (2022)  offer a framework that can be used to develop and improve ISVA service provision, and a benchmark for individual services to monitor their provision against.

The Quality Standards and implementation guidance are available online, free of charge.

Benefits of the Quality Standards

  • Victims and survivors of sexual violence will have confidence in the quality of the ISVA Service they are accessing
  • Service Providers will be able to evidence the quality of their ISVA Service provision against the Quality Standards
  • Commissioners will be able to commission against these Quality Standards, which assure the provision of quality support and enable effective performance

Download the Quality Standards for ISVA Services-Implementation Guidance (2022) 

Download the Frequently Asked Questions for the Quality Standards for ISVA Services 

Accredited ISVA Services

Accreditation due for renewal
Adult and CHISVA ISVA ServiceApril 2023
Adult ISVA & CHISVA ServicesAugust 2022
Adult ISVA & CHISVA ServicesAugust 2022
Adult ISVA & CHISVA ServicesJune 2024
Adult ISVA & CHISVA ServicesApril 2023
Adult ISVA & CHISVA ServiceJune 2024
Adult ISVA & CHISVA ServicesMarch 2024
Adult and CHISVA ISVA ServiceApril 2023
CHISVA ServiceMay 2022
Adult & CHISVA ServiceApril 2023
Adult & CHISVA ServiceNovember 2023
Adult ISVA ServiceAugust 2022
Adult & CHISVA ServiceNovember 2023
Adult & CHISVA ServiceAugust 2022
Adult ISVA ServicesMarch 2024
https://www.rasamerseyside.orgAdult ISVA ServiceMarch 2022
Adult ISVA & CHISVA Service November 2023
Safelink Adult ISVA & CHISVA Service March 2024
Adult ISVA ServiceJune 2024
Adult ISVA ServiceJuly 2022
Adult & CYP ServicesAugust 2022
Adult ISVA ServiceDecember 2022
Adult ISVA & CHISVA ServicesMay 2022

Victim Support

Cumbria Adult ISVA Service

June 2022
Victim Support Lancashire Adult ISVA ServiceJune 2022
Victim Support West Yorkshire Adult ISVA ServiceMay 2022
New Pathways Adult & Children & Young Persons ISVA ServiceApril 2023
Yellow Door Adult ISVA and CHISVA ServiceJune 2024

Ynys Saff/Safe Island

ISVA Service

June 2022

RASASC Cheshire & Merseyside

ISVA & CHISVA Service

April 2023