LimeCulture provides a programme of independent accreditation and monitoring against two distinct Quality Standards:
- Quality Standards for Services Supporting Male Victims / Survivors
- Quality Standards for Independent Sexual Violence Adviser (ISVA) services
The key driver for the implementation of each of these Quality Standards is to improve the overall quality and consistency of service provision. During the development and consultation phases of both sets of Quality Standards, providers and commissioners reported that there is a need to ensure that standards are applied consistently and that these should be independently verified.
LimeCulture’s Independent Accreditation Programme includes a 7-stage process that incorporates a documentary evidence review, interviews and a site visit. Services assessed as meeting the Quality Standards will achieve an independent Quality Mark, services are then subject to on-going monitoring to ensure the quality of services is maintained.
Quality Standards for ISVA Services
The Quality Standards for ISVA Services are made up of 20 standards across four domains; Leadership & Governance, Access & Engagement, Service Delivery and Outcomes & Evaluation. They set out the expectations of the ISVA service’s leadership and staff and also the client experience.
The Quality Standards create a framework and benchmark that can be used to develop and improve ISVA service provision. The Quality Standards and the implementation guidance for commissioners and service providers is available online, free of charge.
The Quality Standards for ISVA Services were launched by LimeCulture at the National ISVA Conference in October 2018, with the purpose of improving consistency, practice and the overall quality of ISVA services.
The benefits of the Quality Standards for ISVA Services include:
- Victims / survivors of sexual violence will have confidence in the quality of the ISVA Service they are accessing
- Service Providers will be able to evidence the quality of their ISVA Service provision against the Quality Standards
- Commissioners will be able to commission against these Quality Standards, which assure the provision of support and enable effective performance
Joining the Independent Accreditation Programme
Sitting alongside the Quality Standards for ISVA Services is the Independent Accreditation Programme, delivered by LimeCulture’s dedicated Accreditation Team.
The programme will award a Quality Mark to ISVA services that demonstrate they meet the Quality Standards through a robust and independent accreditation process.
The first wave of ISVA Services joining the Independent Accreditation Programme will commence in January 2019.
Further information on the accreditation process, timescales and costs can be found in the information sheet below
In order to manage the demand, we will be allowing ISVA Services to join the Independent Accreditation Programme at scheduled intakes throughout 2019. The intakes are scheduled every two months throughout the year, and places will be allocated on the next available intake.
Applications for the first wave should be submitted before 5pm on Friday 11 January 2019 and we will notify services as soon as possible which intake they can join.
The first accreditation workshop will take place in mid-February 2019
In order to proceed we will require payment information (purchase order confirmation or equivalent). Once a start date has been agreed services should complete the self-assessment and submit it to firstname.lastname@example.org
Quality Standards for Services Supporting Male Victims / Survivors of Sexual Violence
In 2017 the Male Survivors Partnership (MSP) , a collaboration of organisations supporting male victims / survivors of sexual violence, commissioned LimeCulture CIC to research, develop and implement Quality Standards for services supporting male victims/survivors of sexual violence. This ground-breaking project was enabled by an award of £85,000 from the Lloyds Bank Foundation England & Wales – Transform Fund.
The purpose of these Quality Standards is to improve the consistency of service provision for male victims / survivors. The quality standards provide a framework that can be used to develop and improve the quality of service provision to male victims / survivors, in particular recognising their gender based needs.
Following a period of development, consultation and testing, the Quality Standards were launched on the 31st of January 2018 at the House of Lords.
Guidance for Commissioners and Providers Supporting Implementation of the Quality Standards for Supporting Male Victims/Survivors of Sexual Violence, is available at the Male Survivors Partnership website.
Joining the Independent Accreditation Programme
Sitting alongside these Quality Standards is an Independent Accreditation Programme which will allow service providers meeting the Quality Standards to achieve a Quality Mark.
Following a selection process in February / March 2018, 10 sites have trialled the Independent Accreditation Programme including documentary evidence review, interviews and a site visit.
Further waves will be able to join the Independent Accreditation Programme throughout 2019, to express an interest in accreditation please contact email@example.com
“The vision for Male Survivors Partnership is that organisations, both commissioners and service providers, use the Quality Standards to deliver the best possible, quality assured support to male victims/survivors. They deserve better than having to navigate the postcode lottery of services, which I believe keeps so many males silent.”
Duncan Craig Founding Member of the Male Survivors Partnership
“We asked LimeCulture to present at our Staff Away Day as we were keen to learn more about how we might engage and support more males across all of our services. Tom and Steph delivered an excellent presentation. They were professional, knowledgeable and very personable and we learned a lot. Well worth their modest fee!”
Sally Goodwin, Chief Executive, SV2