LimeCulture provides a programme of independent accreditation and monitoring against two distinct Quality Standards:
- Quality Standards for Services Supporting Male Victims / Survivors
- Quality Standards for Independent Sexual Violence Adviser (ISVA) services
The key driver for the implementation of each of these Quality Standards is to improve the overall quality and consistency of service provision. During the development and consultation phases of both sets of Quality Standards, providers and commissioners reported that there is a need to ensure that standards are applied consistently and that these should be independently verified.
LimeCulture’s Independent Accreditation Programme includes a 7-stage process that incorporates a documentary evidence review, interviews and a site visit. Services assessed as meeting the Quality Standards will achieve an independent Quality Mark, services are then subject to on-going monitoring to ensure the quality of services is maintained.
Quality Standards for ISVA Services
The Quality Standards for ISVA Services are made up of 20 standards across four domains; Leadership & Governance, Access & Engagement, Service Delivery and Outcomes & Evaluation. They set out the expectations of the ISVA service’s leadership and staff and also the client experience.
The Quality Standards create a framework and benchmark that can be used to develop and improve ISVA service provision. The Quality Standards and the implementation guidance for commissioners and service providers is available online, free of charge.
The Quality Standards for ISVA Services were launched by LimeCulture at the National ISVA Conference in October 2018, with the purpose of improving consistency, practice and the overall quality of ISVA services.
The benefits of the Quality Standards for ISVA Services include:
- Victims / survivors of sexual violence will have confidence in the quality of the ISVA Service they are accessing
- Service Providers will be able to evidence the quality of their ISVA Service provision against the Quality Standards
- Commissioners will be able to commission against these Quality Standards, which assure the provision of support and enable effective performance
Joining the Independent Accreditation Programme
Sitting alongside the Quality Standards for ISVA Services is the Independent Accreditation Programme, delivered by LimeCulture’s dedicated Accreditation Team. The programme will award a Quality Mark to ISVA services that demonstrate they meet the Quality Standards through a robust and independent accreditation process.
We will be inviting ISVA Services to join the Independent Accreditation Programme at regular scheduled intakes throughout 2019, places will be allocated on the next available intake.
The cost of joining the Independent Accreditation Programme is currently £3,500 + VAT. This covers a service, which is based at a single site, and includes the accreditation workshop, evidential review, action planning, a site visit, final report, and where successful, a certificate of accreditation and digital / print logos.
Where providers deliver more than one service that they wish to enrol on the programme at the same time, for example ISVA and counselling services, or an adult ISVA service and a CYP ISVA service, this will be treated as two services. Where the service delivery model (management arrangements, policies and procedures) and a single contract is in place covering both services, the cost of accreditation can be reduced for the second service if undertaken at the same time as accreditation of the first service. Depending on circumstances and location the additional charge will be between £1,000 and £3,500 (+ VAT).
Where services are delivered from more than one site and / or a service requires more than one site visit, there will be an additional charge of between £1,000 – £3,500 (+ VAT) depending on circumstances and location.
For answers to the questions we get asked most about with regards to the Quality Standards for ISVA Services, please refer to our Frequently Asked Questions or to discuss your service in more detail and request a bespoke quotation please contact email@example.com.
We are currently accepting applications from services (or commissioners/funders) from 21 October until midnight 6 December 2019.
Please note, Stage 1 of the accreditation process which is the Accreditation Workshop will take place on Wednesday 8 January 2020 in London for the selected ISVA Services so please only apply if you are able to commit to attending this Workshop. Please apply by completing the Application Form including self assessment below and send it to firstname.lastname@example.org
Quality Standards for Services Supporting Male Victims/Survivors of Sexual Violence
In 2017 the Male Survivors Partnership (MSP) , a collaboration of organisations supporting male victims / survivors of sexual violence, commissioned LimeCulture CIC to research, develop and implement Quality Standards for services supporting male victims/survivors of sexual violence. This ground-breaking project was enabled by an award of £85,000 from the Lloyds Bank Foundation England & Wales – Transform Fund.
The purpose of these Quality Standards is to improve the consistency of service provision for male victims/survivors. The quality standards provide a framework that can be used to develop and improve the quality of service provision to male victims / survivors, in particular recognising their gender based needs.
Following a period of development, consultation and testing, the Quality Standards were launched on the 31st of January 2018 at the House of Lords.
Guidance for Commissioners and Providers Supporting Implementation of the Quality Standards for Supporting Male Victims/Survivors of Sexual Violence, is available at the Male Survivors Partnership website.
Lloyds Bank Foundation for England and Wales Funding for 2019
Earlier in 2019, Lloyds Bank Foundation for England and Wales awarded funding to the Male Survivor Partnership to allow a further ten funded spaces on the Independent Accreditation Programme for the Quality Standards for Services Supporting Male Victims/Survivors of Sexual Violence. Funded places are available for a single service based at a single site.
We are delighted to announce that we are launching the second phase of these funded places with applications open from Friday 1stNovember.
Where services are delivered from more than one site, there may be an additional charge. Please ask for details.
Joining the Independent Accreditation Programme
To apply for a funded place, services should complete the application which includes service information and the self-assessment form below and send it to email@example.com
Previous unsuccessful applicants may apply by submitting a renewed self-assessment form. Previous applicants who wish to be considered for additional service accreditation should submit a new self-assessment form for that service.
This covers a service, which is based at a single site, and includes the accreditation workshop, evidential review, action planning, a site visit, final report, and where successful, a certificate of accreditation and digital/print logos.
For answers to the questions we get asked most about with regards to the Quality Standards for Services Supporting Male Victims/Survivors of Sexual Violence, please refer to our Frequently Asked Questions or to discuss your service in more detail please contact firstname.lastname@example.org.
We are currently accepting applications from services (or commissioners/funders) from 1st November until midnight 10th January 2019.
Please note the deadline for submission of the self-assessment form for these places is Friday 10thJanuary 2020. Services will be notified on 16thJanuary and Stage 1 of the accreditation process which is the Accreditation Workshop will take place on Thursday 6th February 2020 in London for the selected services so please only apply if you are able to commit to attending this Workshop. Please apply by completing the Application Form including self assessment below and send it to email@example.com
Please ensure you have read, understood and accepted our Terms and Conditions before you submit an application to join the Independent Accreditation Programme. By submitting an application, you will be deemed to have read, understood and accepted them, and are entering a contract with us.
For further information or an informal discussion, please contact the Independent Accreditation Team on 0203 6330018 or email firstname.lastname@example.org and we will be happy to discuss your requirements.
“The vision for Male Survivors Partnership is that organisations, both commissioners and service providers, use the Quality Standards to deliver the best possible, quality assured support to male victims/survivors. They deserve better than having to navigate the postcode lottery of services, which I believe keeps so many males silent.”
Duncan Craig Founding Member of the Male Survivors Partnership
“We asked LimeCulture to present at our Staff Away Day as we were keen to learn more about how we might engage and support more males across all of our services. Tom and Steph delivered an excellent presentation. They were professional, knowledgeable and very personable and we learned a lot. Well worth their modest fee!”
Sally Goodwin, Chief Executive, SV2
The following organisations and services have successfully received accreditation through the LimeCulture Independent Accreditation Programme for the Quality Standards for Services Supporting Male Victims / Survivors of Sexual Violence.