LimeCulture is excited to be hosting the 5th National Conference for Independent Sexual Violence Advisers (ISVAs) ‘Knowledge & Network”, which will take place on 5 March 2020 in Manchester.
ISVAs are part of an important workforce that have been increasing in size and recognition over the last decade. It is widely recognised that ISVAs play an integral role in providing support and responding to those who have experienced sexual violence. This national conference will bring together professionals to share knowledge and provide a unique opportunity to network with other members of the ISVA workforce.
Once again, LimeCulture is delighted that the 2020 conference will incorporate a special ceremony to present the LimeLight Awards, which were introduced by Sir Keir Starmer at the 2016 National ISVA Conference to provide professional recognition for the amazing work that is undertaken by ISVAs throughout the UK.
LimeCulture is keen to ensure that the outstanding contributions and achievements of these professionals who have demonstrated excellence, dedication and commitment to supporting victims of sexual violence through their work as ISVAs continue to be properly recognised through the LimeLight Awards.
There are 4 LimeLight Awards:
Award 1: Award for Outstanding Achievement by an ISVA Supporting Adults
Award 2: The Vicky Bardsley Prize – Award for Outstanding Achievement by an ISVA Supporting Children and Young People
Award 3: Limelight ISVA Team/Service Innovation Award
Award 4: Award for Inspirational ISVA Manager
Anyone can nominate an individual ISVA, an ISVA Manager or an ISVA Team or Service by simply completing a nomination form – you can also nominate yourself or your own team. Nominations close on 4 February 2020. More information about how to nominate can be found by clicking here
Rachael Bloomer is an ISVA working at SafeLink, an ISVA service based in Bristol supporting victims/survivors from across the whole of Avon and Somerset. Rachael was the winner of the 2018 LimeLight Award for Outstanding Achievement for an ISVA Supporting Adults. She says
“It felt really heartwarming that one of my team had taken the time to nominate me. Being valued by service users and by colleagues makes the job a whole load easier and this was a lovely gesture of recognition from someone who I knew was so busy (and deserved the recognition as much as me!)”
For more information about last year’s LimeLight Awards and the inspirational winners of each category please click here
Knowledge & Network will include a topical range of speakers, workshops and designated time to network and meet peers. The focus of the event will be aimed at improving operational responses and ISVA practices. The event should be viewed as continued professional development.
To book your place at the National ISVA Conference please click here.
LimeCulture are delighted to announce the shortlisted nominations for the 2019 LimeLight Awards. The winners will be revealed by Dame Vera Baird QC, Victims Commissioner for England and Wales, during a special ceremony at our inaugural Sexual Violence Liaion Oficer (SVLO) conference on Tuesday 10th December 2019 in London.
The LimeLight Awards are being introduced for the first time for qualified SVLOs and SVMLOs (in Scotland) working in universities and HEIs with the aim of acknowledging the outstanding contributions and achievements of individual SVLOs/SVMLOs, SVLO/SVMLO Teams and SVLO/SVMLO Managers.
LimeCulture are keen to celebrate the excellence, dedication and commitment to supporting victims of sexual violence demonstrated by SVLOs and SVMLOs through their work and will be presenting the awards at our inaugural SVLO Conference on 10th December 2019 in London.
There are 3 LimeLight Awards:
Award for an individual SVLO/SVMLO
Award for a SVLO/SVMLO Team
Award for a SVLO/SVMLO Manager
Here at LimeCulture we have been absolutely blown away by the nominations that have been sent in for this years’ LimeLight Awards. We’ve received brilliant nominations in each of the three categories, which is absolutely fantastic and shows the commitment to support these awards.
All of the categories have now been carefully considered as part of the shortlisting process, by different members of the LimeCulture Core Team so as to be as fair and objective as possible.
LimeLight Awards – Shortlisted Nominees 2019
Award 1: LimeLight Award for Outstanding Achievement by a SVLO or SVMLO
This LimeLight Award celebrates the achievements of an individual SVLO/SVMLO supporting students who has demonstrated commitment, passion and exceptional encouragement and support for their clients.
Our 2019 shortlisted nominations for this award are:
Jill Austen, Buckinghamshire New University
Pete Mandeville, University of Oxford
Award 2: LimeLight Award for a SVLO or SVMLO Team / Service.
This award looks to recognise and reward UK-based SVLO/SVMLO teams or services of all sizes who are leading the way in the provision of SVLO/SVMLO services, regardless of how long the service has been established, who are delivering new and innovative practice.
Our 2019 shortlisted nominations for this award are:
University of Oxford
University of Stirling
Award 3: LimeLight Award for an Inspirational SVLO/SVMLO Manager
This LimeLight award seeks to recognise and reward a SVLO/SVMLO Manager who has taken a fresh approach to leading, developing and managing an SVLO/SVMLO Service or Team.
Our 2019 shortlisted nominations for this award are:
Julie Spencer, University of Lincoln
Annie Jennings, London South Bank University
LimeCulture would like to congratulate each of the nominees that have been shortlisted for a LimeLight Award. With the existence of such a committed and dynamic SVLO workforce, to be nominated for a LimeLight Award is a great achievement. Each of the shortlisted nominees should be extremely proud of this important professional achievement.
We would also like to express our thanks to everybody who took the time to nominate an SVLO, SVMLO, Team or Manager for a LimeLight Award. There are clearly many individuals, teams and managers providing excellent services throughout the country. From reading the impressive nominations, is clear to us at LimeCulture that all of the nominees are truly appreciated by others, whether it be peers, colleagues, managers and/or the people that they support. Well done to each and every one of you!
The shortlisted nominations will be reviewed by Professor Susan Lea, Vice-Chancellor, University of Hull. Professor Lea is also a member of LimeCulture’s Independent Advisory Board and has agreed to select the winner of each category, which will be announced at the inaugural conference on 10th December.
At the start of the year we were thrilled to welcome Charlotte Bond to the team as an Accreditation Manager. Charlotte is an experienced ISVA, and since joining us she has been leading our work on accrediting the ISVA quality standards and is the brains behind the evidence guide, and frequently asked questions. With the addition of a second Accreditation Manager, and two separate accreditation programmes with over fifty services enrolled at any one time as you can imagine there is some quite complicated programme management, and other logistics and so in the spring Rachel Donald joined the team to take responsibility for all our administration. Rachel has been keeping us on the straight and narrow ever since.
Over the summer, our lead Accreditation Manager for the Male Quality Standards programme, Tom Leavesley-Matthews, left us for pastures new. We have been looking for the right person to fill the space he left, and we are delighted to be able to confirm that we have been able to appoint. Our latest recruit will be joining us to work on the programme soon which also means we will be back to full strength by the end of the year.
We always knew that ISVA services can vary considerably between providers and commissioners, and across geographical areas. Throughout the process, we have been capturing any learning points identified to keep our published guidance documents up to date and we have also written a Frequently Asked Questions document to address these. (available at https://limeculture.co.uk/accreditation/).
Despite the differences, we have also found some common challenges services experience. Obtaining valuable feedback and wellbeing outcomes are often listed a consistent difficulty, due to the nature of the work and the vulnerabilities of the clients involved. However, a very positive theme we identify in a lot of services is the commitment to prioritise staff & client welfare.
As you are aware, the process from self-assessment to site visit and accreditation takes around a year to complete. Our aim for each service is to work with them to ensure that they have realistic action plans and a work programme to achieve accreditation within a year of starting the process. Some services have been very proactive and have achieved the award well within the year timescale. They have given us some really positive feedback about the support they have received from the accreditation team, and we are really pleased to have been given permission to share this with you.
‘We have found the experience supportive and beneficial to us as an organisation from start to finish. It really did feel like you were working alongside us to ensure that we had the best possible service for our clients.’ FreeVA
‘I would personally like to thank your team for all their support and guidance, they made the process a lot less daunting than expected…thank you!’ SV2
LimeCulture are delighted to share with you details of our LimeLight Awards to be presented at our SVLO Conference on 10th December 2019, Woburn House, London.
The LimeLight Awards are being introduced for the first time for qualified Sexual Violence Liaison Officers (Sexual Violence & Misconduct Liaison Officers in Scotland) working in universities and HEIs with the aim of acknowledging the outstanding contributions and achievements of individual SVLOs/SVMLOs, SVLO/SVMLO Teams and SVLO/SVMLO Managers. LimeCulture are keen to celebrate the excellence, dedication and commitment to supporting victims of sexual violence demonstrated by SVLOs and SVMLOs through their work.
There are 3 LimeLight Awards:
Award for an individual SVLO/SVMLO
Award for a SVLO/SVMLO Team
Award for a SVLO/SVMLO Manager
By the end of 2019, we will have supported more than 200 SVLOs and SVMLOs from 44 different universities to complete our accredited SVLO/SVMLO Development Programme and work within their universities to deliver high-quality, independent and professional support services to students reporting sexual violence within universities. We have been delighted to see the increase in the number of universities adopting the SVLO/SVMLO model. With this increase, we are also seeing universities commit to provision of high-quality, innovative, professional services that meet the complex needs of the people who use the services.
LimeCulture’s view is that SVLOs/SVMLOs and their services deserve to be properly recognised for the important, challenging and professional work they do to support those who have experienced sexual violence. The LimeLight Awards are intended to be a first step in the direction of professional recognition of SVLOs and SVMLOs and their services.
This year’s LimeLight Awards will be presented at our inaugural SVLO Conference ‘The Sexual Violence Liaison Officer Model: Sharing the Learning and Enabling Progress’ on 10thDecember 2019 at Woburn House, 20 Tavistock Square, London, WC1H 9HQ.
Winning an award will bring unparalleled recognition for the teams and individuals behind the outstanding achievements. You or your nominee will benefit from national publicity, recognition for being the best in your field and the chance to share best practice.
If you know a SVLO or SVMLO, a team of SVLOs/SVMLOs or a SVLO/SVMLO manager that you think are deserving of an award, why not nominate them? Perhaps you have been doing some exciting and innovative work with the people you work with? If so, why not nominate your own team for an award?
How to enter?
The nomination for any LimeLight Award can be submitted between Wednesday 18th September and Friday 1st November 2019
It seems that hardly a week goes by without a story in the national media about sexual violence within universities. Many of these articles focus on the way in which the university has responded to a report of sexual violence and any processes (such as disciplinary processes) they put in place to respond to and manage this”
Since 2016, when the Changing the Culture Report was published and the subsequent publication of Universities UK and Pinsent Masons Guidance, LimeCulture has been working alongside a range of universities to support them to develop their strategic responses to sexual misconduct, with a focus on the importance of establishing clear lines of accountability, ownership and escalation.
In addition to working with individual universities, by the end of this calendar year LimeCulture will have provided accredited training to over 200 staff from 44 different universities across the UK enabling them to work as Sexual Violence Liaison Officers (Sexual Violence and Misconduct Liaison Officers in Scotland). We are thrilled that the SVLO (SVMLO) model has been adopted across so many institutions. There is clear evidence that this approach, which involves the identification and up-skilling of specialist staff within the university to act as the key people to manage the response to a reported incident of sexual violence affecting a member of the university community, is successful.
Kim Doyle, LimeCulture’s Joint CEO said “where universities adopt and implement the SVLO model within a planned strategic framework to manage sexual misconduct effectively by the university, we have seen that it results in victims/survivors having access to a safe, effective and accessible service to support them following their experience of sexual misconduct. This approach provides an appropriate organisational response to the management of risk and facilitates the provision of appropriate actions under the university’s disciplinary code for students.”
LimeCulture encourage universities to understand and recognise that to be effective, the university response must also involve an understanding of risk and how to manage this effectively. The identification of key personnel within the institution who take responsibility and ownership of specific risks is key, albeit that ownership of different types of risk may well rest in different places across the institution. These risks are often multiple and complex, and may relate to the individual victim/survivor, the criminal justice process, the university itself or to the wider student community, for example. Therefore, it is absolutely crucial that universities are in a position where they can identify and successfully manage and mitigate such risks. As such, LimeCulture strongly advise that universities should conduct a thorough risk assessment for each case which seeks to identify and assess all risks across the relevant functions of the university – for example: disciplinary processes, human resources, student services, codes of conduct, academics, student and staff contracts, investigations and sanctions including suspensions. Only then will the university be able to properly manage these risks effectively.
We know, however, from our work with university colleagues that, unfortunately there is no single risk assessment or management tool that is used by universities. This undoubtedly makes the consistent identification and management of risks more challenging for universities and has resulted in range of approaches to risk management being adopted- some more successfully than others. Furthermore, although all institutions are different, it is clear that if there was a common approach across the university sector, then it would strengthen the sector’s response as a whole.
Many of the universities that we have worked with, and indeed Universities UK, have told us they feel that a university-specific risk assessment would support them to respond more appropriately when a student or staff member reports sexual misconduct. Over the last year or so, LimeCulture has been talking to a number of universities about what such a risk assessment tool should contain in order for it to be effective to support them manage sexual misconduct within their universities. The key things that universities told us is that any tool needs to include a series of domains which allows the university to identify and manage the risk of the:
Reporting student (or staff member)
Responding student (or staff member)
Criminal Justice/Disciplinary considerations
The universities also told us that any such tool:
Needs to be valid over time (either of a case or for the duration of the relationship between the university and the individual in order to discharge effectively the university’s duty of care)
Has to facilitate the appropriate management of confidentiality
needs to fit with the work of specialised sexual violence services (as where these are involved, they will be assessing and managing risk)
Should provide a framework for support workers to manage their clients
Must provide university risk management panels with relevant information
Has to be effective for recent and non-recent cases and where anonymous reports are made or the responding person is not known.
Following these discussions about risk, and approaches to LimeCulture from universities specifically requesting support around identification and management of risks, LimeCulture is keen to develop a tool that can be used by the university sector. LimeCulture is a social enterprise and is set up as a Community Interest Company meaning it is a not-for-profit-making organisation. As such, we will undertake work where it supports our endeavours to realise our vision and values. This means we will undertake development projects to support the sectors we work with. We are delighted to be able to confirm that our Directors have agreed that we will be developing a bespoke risk assessment tool for managing sexual misconduct in universities, with the intention of launching the tool in December at our SVLO Conference
Earlier in the summer, we kicked off this project in earnest and held two consultation workshops in London and Manchester with representatives from universities invited from across the UK. Both events were well attended by staff with a wide range of responsibilities including student services, conduct and discipline, security, HR, complaints, welfare and well-being and immigration. Importantly, our discussions were with staff from universities that have adopted the SVLO model and universities that have not yet taken this approach. We would like to convey our thanks once again to all the attendees for giving up their time and sharing their expertise with us.
We had fantastic and informative conversations about all things risk-related including how we use language when we are talking or thinking about risk. We also asked attendees specific questions to enable us to progress the development work in way that will benefit universities both operationally and strategically.
These discussions focused on:
A potential model of risk management (shown here) including whether this would be effective for non-recent reports, anonymous reports and where a report to the police is made
The university’s duty of care to reporting and responding individuals and how this is managed in practice
How risk assessment and management in the university links to specialist or expert support either within, or external to, the university
The exit points from the risk management process and how this works in practice
The role of risk management panels, who sits on them and how they work in different institutions
Needless to say, all of this has given us very useful and interesting feedback and our core team have been pulling together the information gathered from the workshops in order to develop the risk tool over the summer (in between some well-deserved holidays). Our plan is to consult further with a small number of universities around late October so that we can be sure that the tool that we are developing is fit for purpose and meets the needs of universities in the management of sexual misconduct cases. We’ll also be discussing the development of the tool with some of the professional bodies or associations that students and university staff belong to get their ideas and input. We are committed to launching the tool at our inaugural SVLO Conference on 10 December 2019 in London.
It is our strongly held view that training on the tool is an absolute imperative if it is to be used effectively. Therefore, over the next six months, we are will be thinking about how best the tool could be rolled out to universities who wish to use it.
If you have any thoughts about this or about anything else mentioned in this blog post please share them with us by emailing firstname.lastname@example.org
Back in 2017, LimeCulture held 12 training workshops, reaching over 100 ISVAs, on the safe use of the SAS Assessment which was developed for ISVAs by LimeCulture with funding from the Home Office. SAS Assessment training is now also included on the LimeCulture ISVA Development Programme for new ISVAs, reaching 75-100 more new ISVAs each year. However, LimeCulture has received numerous requests from ISVA service managers and experienced ISVAs to provide further training sessions on the use of the SAS Assessment to continue to support ISVAs to effectively manage their clients’ support.
In response to these requests, LimeCulture designed a series of dial-in workshops to improve confidence and competence in using the SAS Assessment. This series of dial-in workshops will means that ISVAs are not required to travel to attend training, they can dial-in to have direct access to the LimeCulture Trainers as part of small group of ISVAs, which will allow for meaningful discussion and the opportunity to ask questions about the practical use of the SAS Assessment and how it can be best used to support ISVA service provision. The cost of the training is £56 + VAT per person.
If you are interested in attending one of the dial-in workshops in this series, please express an interest by emailing email@example.com where you will be given further details of the training and the available dates in this series of dial-in training.
We welcome two Higher Education establishments’ Sexual Violence Liaison Officer (SVLO) services to the Accreditation Programme for the first time, recognising the value and significance of the Quality Standards being applied across all sectors.
The 5 services who submitted successful applications to receive the funding for a place on the programme are:
1. Circles South East Counselling Service for Survivors
2. RASASC North Wales Counselling
3. Renaissance ISVA service
4. London South Bank University SVLO service
5. The University of Sheffield SVLO service
Since their launch in January 2018, the Quality Standards for Services Supporting Male Victims/Survivors of Sexual Violence have been downloaded hundreds of times, and we already have over forty services that are working towards accreditation. This means many services are already working to improve consistency, practice and the overall quality of services supporting male victims/survivors.
LimeCulture is delighted to be hosting a free Knowledge & Network Event for providers of support services for victims/survivors of sexual violence on Wednesday 17 July 2019 in central London (12noon-6pm).
Places have been funded by the Home Office as part of our Spreading Excellence Project, which aims to improve the capacity of the sexual violence sector, particularly the voluntary sector, through improving knowledge and awareness of local commissioning arrangements.
Local commissioning arrangements are increasingly important for the sustainability of the specialist sexual violence sector and it is vital that service providers recognise – and can respond to – the opportunities that local commissioning arrangements can provide.
This major event will be chaired by Dame Vera Baird, the newly appointed Victims’ Commissioner for England and Wales, and provides a unique opportunity to focus on improving the provision of sexual violence support services through engagement with local commissioning processes.
Attendees will have the opportunity to:
Hear from policy leads about the direction of travel for commissioning sexual violence support services,
Share expertise with likeminded providers,
Learn about how local commissioners operate and the differing roles and responsibilities for the range of local commissioners,
Hear from service providers who have been commissioned to deliver vital support services for victim/survivors in their area,
Increase the opportunity to positively engage with local commissioners by ensuring the expertise of the specialist sexual violence sector is understood and valued,
Identify solutions to improve responses and raise service standards for victim/survivors,
Discuss how to improve service delivery through collaboration and partnership working.
This Knowledge & Network Event is suitable for Managers, Senior Leaders and Trustees of (commissioned and un-commissioned) services providing:
Counselling and therapy services
Independent Sexual Violence Adviser (ISVA) Services
Helplines & advisory services
Support Groups (such as peer support)
Sexual Assault Referral Centres (SARCs)
Any other support service for victim/survivors of sexual violence.
This event will also be useful to local commissioners who can learn about how victims/survivors are supported in other areas through the commissioning process.
The Knowledge & Network Event will start at 12noon and finish at 6pm to allow for easier and more cost-effective travel to central London. There will be plenty of opportunity to meet and network with other service providers, commissioners and policy leads, as well as the opportunity to hear and contribute to panel discussions made up of speakers representing service providers, commissioners and policy leads. There will also be interactive group sessions to discuss key themes relevant to service providers wishing to engage with local commissioning processes.
Maximum numbers will apply due to the venue restrictions, so early booking is suggested.
To book your place at the Knowledge & Network Event please complete the booking form here
For further information, please email Spreading.Excellence@limeculture.co.uk
Last weekend (25 & 26 May 2019) in Johannesburg, South Africa, the Jose Foundation hosted an international Safeguarding in Sport Conference in partnership with the South African Olympic Committee. LimeCulture was proud to be an official sponsor of this ground breaking event and delighted to attend to showcase the work we are currently doing to improve the safeguarding responses in sport, both within the UK and internationally.
The conference aim was to bring together a range of sport organisations, including national federations from a range of southern African countries, including South Africa, Kenya and Zambia, to help sport federations identify the policy, procedure and cultural requirements to ensure that sport provides a safe environment for participants.
LimeCulture’s Director of Safeguarding, Phil Doorgachurn, was there to deliver two sessions on behalf of LimeCulture. The first session Phil delivered was to talk about our organisation’s recent work with the International Fencing Federation to develop a safeguarding framework. “It was an honour and privilege to be invited to this fantastic event to talk about the work we have been doing with the International Fencing Federation in relation to safeguarding” says Phil. “Everyone agrees that safeguarding is so very important to embed in sport, yet there it’s not always easy to ensure that the culture of safeguarding is consistently embedded throughout that sport, allowing for robust responses, with policies and procedures in place to make sure that people can be safe when they participate in that sport. When you add the international dimension – different laws, different customs and cultures – it can seem like an unachievable task to ensure consistency of approach to safeguarding across a single sport in all regions, countries and continents’ explains Phil, whose successful career in sport has focused on safeguarding and improving the responses to safeguarding cases. “However, it certainly is achievable with the right level of commitment and drive to make it happen. Our recent work with the International Fencing Federation shows that with the development of shared goals and common ambitions, an international sport can come together to achieve an approach to safeguarding that is consistent, wherever you are in the world”.
Phil’s second delivery focused on how LimeCulture can assist other federations develop and embed a safeguarding culture. “There has been a shift in recent years to acknowledge that sport must be safe for everyone regardless of where in the world you are. It is simply not good enough for an international sport to provide a gold standard to safeguarding in one country, yet ignore safeguarding in another part of the world” explains Phil. ‘International sports are now recognising the importance of making sure that standards of safeguarding are the same everywhere. Of course, this is extremely challenging, but it can be achieved’ says Phil, whose role at LimeCulture has seen him work both nationally and internationally on improving safeguarding in sport. “Sport has the ability to connect to people across the world in a unique and positive way. The international reach of sport should be embraced – as sport has the ability to reach people everywhere and unite them in a common setting that breaks down differences and barriers in a way that very few other things can. With that comes a huge responsibility to make sure that people are safe wherever they are involved in that sport’ Explains Phil ‘At LimeCulture, we have been developing a method of bringing together international sports to focus on how they can achieve consistency in their approach to safeguarding, working with them to identify their ambitions to keeping people safe wherever they are, supporting them to build on their strengths, overcome challenges and find solutions that will ensure that safeguarding is central to the whole sport, in all territories. Its very exciting to be a part of this”.
The conference was attended by a range of organisations and professionals who have an interest in safeguarding children and vulnerable adults. Many of whom expressed concern about the extent of violence against women and children in some part of Africa. “Sport can play a vital role in tackling violence of this kind. From the prevention work that we have seen done so well with young men in sports like football, right through to identifying athletes who may be experiencing or at risk of violence and abuse, and responding to their needs to safeguard them’ explains Phil.
South Africa is in a good position as they are starting their safeguarding in sport journey and LimeCulture is delighted to be able to share their experience and knowledge to support South Africa to build on the good work that has been done elsewhere, and avoid some of the mistakes that have been made in this space.
Following the conference, there has been a general call to action with many attendees pledging to action safeguarding in their organisations. This includes South African Olympic Committee who have already formed a task group to address safeguarding which holds its first meeting today (Friday).
LimeCulture provides a range of consultancy services for sport, including bespoke support, organisational safeguarding reviews, and training & policy development. For further information contact Phil.Doorgachurn@limeculture.co.uk
“The purpose of the accreditation workshop is to go through in detail with the new services exactly what the Independent Accreditation Programme is, what can be expected as part of the process and how it works” explains Charlotte Bond, one of LimeCulture’s Accreditation Managers. Charlotte is responsible for working with the services and assessing the evidence submitted by the ISVA services that demonstrates they are achieving the Quality Standards for ISVA Services. “The Accreditation Workshops provides a great opportunity for us to go through each of the quality standards in turn and explain our process for monitoring whether the ISVA service is achieving it’ says Charlotte.
The Accreditation Workshop is structured in a way that allows the ISVA services to consider how they are are going to demonstrate compliance with each of the 20 individual standards that make up the Quality Standards for ISVA Services. “Essentially the workshop allows the ISVA services to focus on each standard, understand the requirements and then create an initial action plan of how they are going to demonstrate that they meet it” explains Charlotte. “It’s also a great forum for ISVA services to discuss how close their services currently are to achieving the Quality Standards or what more they have to do in order to achieve them’.
For some ISVA services, the Quality Standards are already being met and the workshop allows them to focus on what they need to demonstrate compliance. For other ISVA services who need to make changes to the way they deliver the ISVA service in order to meet the Quality Standard, it provides a good opportunity to discuss how they might bring about the required changes operationally. “The benefit of bringing ISVA services together in this way is that they can hear first hand from other ISVA services about how they operate, which is always useful for services who can really benefit from sharing ideas and sense checking solutions with their peers’ .
Attendance at the Accreditation Workshop is the 2nd stage of the 7-stage process that has been developed by LimeCulture’s Independent Accreditation Programme. The next stages require the ISVA service to demonstrate they are meeting the Quality Standards by providing evidence to support each standard and the indicators contained within them. Charlotte explains “Before we will accredit the ISVA service, and award the Quality Mark, ISVA services are required to submit a combination of documentary evidence and observational evidence via a site visit for each of the 20 standards. So it’s a really rigorous process that is kicked off at the accreditation workshop’.
LimeCulture is looking forward to working closely with the 8 ISVA services who have joined the programme. “We’re already working closely with 8 ISVA services – who joined the programme on our first intake in March – and are already working towards accreditation. Its fantastic to see the enthusiasm there is from ISVA services to meet the Quality Standards for ISVA Services and its been a pleasure to meet the next 8 ISVA services today”.
LimeCulture launched the Quality Standards for ISVA Services at the National ISVA Conference in October 2018 after requests from a range of ISVA service providers and commissioners to develop standards that improve the consistency of ISVA service provision by setting a bench mark to drive standards. LimeCulture’s Independent Accreditation Programme was launched via an application process for ISVA services seeking to achieve the Quality Mark over December 2018 and January 2019. “We could not believe how many ISVA services applied to join the Independent Accrediation Programme, so have developed a model that allows ISVA services to join in scheduled intakes. The first 3 intakes were immediately filled, which demonstrates the importance that is being placed on the Quality Standards for ISVA Services and the independent Quality Mark” explains Charlotte.
Some of the ISVA Services who have joined the Independent Accreditation Programme are there because they want to demonstrate the quality of their ISVA service provision through the independent accreditation process that LimeCulture provides. For other ISVA services, their commissioners have required them to go through the process, while others are getting ahead of the curve in recognition that more commissioners are expecting their providers to achieve accreditation against these Quality Standards for ISVA Services. “At today’s Accreditation Workshop one of the ISVA services attended with their commissioner, which is absolutely fantastic’ says Charlotte “as it demonstrates the commitment of both commissioner and provider to the accreditation process”.
The next intake for ISVA services is now full. However, LimeCulture are now accepting applications from ISVA service who would like to join the Independent Accreditation Programme for the Quality Standards for ISVA services in September 2019 or at other scheduled intakes throughout 2020. Please contact firstname.lastname@example.org for further information.